Privacy Policy

Ayres Haynes Architects Limited Privacy Policy

Introduction Ayres Haynes Architects Limited (referred to as "we," "us," or "our") is committed to maintaining the security of your data and respecting your privacy rights. This privacy notice outlines how we collect, use, disclose, and protect your personal information. Any changes to our Privacy Policy will supersede the previous version, and we will take reasonable steps to inform you of these changes.

Our Contact Details

  • Person: Neil Ayres / Martin Haynes

  • Address: Ground Floor, 3 Sandy Court, Ashleigh Way, Plymouth, PL7 5JX

  • Phone: 01752 408051

  • Email: admin@ayreshaynes.com

  • Website: www.ayreshaynes.com

The Type of Information We Collect We currently collect and process the following information:

  • Name

  • Job Title

  • Organisation Name

  • Organisation Address

  • Organisation Telephone Number

  • Mobile Number

  • Email Address

  • Job applicant CVs

  • Social Media Profiles

  • Website user statistics

  • WiFi Activity (IP Address / Device / Usage / Websites)

Our website uses cookies to gather information about your computer to enhance our services and provide statistical information regarding the use of our website. This information is statistical and does not identify you personally.

How and Why We Collect Personal Information Most of the personal information we process is provided directly by you during:

  1. The course of normal business activities

  2. The job application process

  3. Signing up for our newsletter

  4. Signing up for AEW-sponsored events

  5. Use of our office Wi-Fi

We use the information provided to:

  1. Ensure regular project communication and smooth delivery of architectural and associated services

  2. Obtain client feedback

  3. Process job applications and recruitment

  4. Share regular, mutually relevant corporate updates and news

We do not share or trade email lists with other organisations and businesses.

Lawful Bases for Processing Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your information are:

  1. Your consent (which you can remove at any time by contacting us at admin@ayreshaynes.com or by writing to Ayres Haynes Architects Limited, Ground Floor, 3 Sandy Court, Ashleigh Way, Plymouth, PL7 5JX).

  2. Contractual obligations

  3. Legal obligations

  4. Legitimate interests

How We Store Your Personal Information Your information is securely stored. We utilize third parties to process some information, including Rapport 3, Zoho, Survey Monkey, and MailChimp. Please refer to these companies' privacy policies for more details.

Your Data Protection Rights Under data protection law, you have the following rights:

  1. Right of access – You can request copies of your personal information.

  2. Right to rectification – You can ask us to correct inaccurate personal information or complete incomplete information.

  3. Right to erasure – You can ask us to erase your personal information in certain circumstances.

  4. Right to restrict processing – You can ask us to restrict processing your personal information in certain circumstances.

  5. Right to object to processing – You can object to processing your personal information in certain circumstances.

  6. Right to data portability – You can request that we transfer the personal information you provided to another organisation or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. We have one month to respond to your request. Please contact us at admin@ayreshaynes.com or by writing to Ayres Haynes Architects Limited, Ground Floor, 3 Sandy Court, Ashleigh Way, Plymouth, PL7 5JX if you wish to make a request.

How to Complain If you have any concerns about our use of your personal information, you can make a complaint to us at admin@ayreshaynes.com or by writing to Ayres Haynes Architects Limited, Ground Floor, 3 Sandy Court, Ashleigh Way, Plymouth, PL7 5JX.

You can also complain to the ICO if you are unhappy with how we have used your data:

  • Information Commissioner’s Office

  • Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

  • Helpline number: 0303 123 1113

  • ICO website: https://www.ico.org.uk

Effective Date This privacy notice was produced on 17th July 2024 and was last reviewed in January 2024.